Client support

Global customer support

World class customer support service that helps our clients get the most from their services

Our global Client Service team is on hand to support you with any enquiry related to your access, tutorials and training on the services you subscribe to.

Our training sessions are run in English, Italian, Spanish, Japanese, and Korean. Please get in touch to schedule a session for you and your colleagues.

We would love to hear from you with any feedback you would like to leave for our product team, questions for our team of experts, and any request for support that you might have.

Contact the Client Services team at:

  • For Fertecon enquiries:
  • For all other enquiries:
  • EMEA Phone: +44 20 701 76242 (open from 9AM to 5PM GMT)
  • APAC Phone: +61 287 056 966 (open from 9AM to 5PM AEST)
  • NORTH AMERICA & LATAM Phone: +1 212 652 5322 (open 9AM to 5PM EDT)
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